CerroFreight, in compliance with the applicable regulations regarding personal data protection, informs that the personal data collected through the forms on the Website: cerro-freight.com, are included in the automated files specific to users of CerroFreight's services. The collection and automated processing of personal data aim to maintain the commercial relationship and perform tasks related to information, training, advice, and other activities inherent to CerroFreight.
These data will only be transferred to entities necessary for fulfilling the previously stated purpose. CerroFreight adopts the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, regarding the protection of natural persons concerning the processing of personal data and the free movement of such data.
The user may, at any time, exercise their rights of access, objection, rectification, cancellation, limitation, and portability as recognized in the aforementioned Regulation (EU). These rights can be exercised by the user via email to: sales@cerro-freight.com.
The user declares that all the data provided by them is true and correct, and undertakes to keep it updated by notifying CerroFreight of any changes.
For what purpose will we process your personal data?
CerroFreight will process your personal data collected through the Website: cerro-freight.com, for the following purposes:
1. To comply with commercial, labor, corporate, and accounting obligations.
2. To send commercial information and newsletters about new services offered on the website and in the sector.
3. To process archiving, system updates, information protection, and database custody for the company.
4. To execute a contract signed remotely with the user.
5. To provide the information requested by the user through the contact form.
We remind you that you can object to receiving commercial communications by any means and at any time by sending an email to the previously indicated address. The fields of these registrations are mandatory, and it will be impossible to carry out the stated purposes without providing this data.
How long will the collected personal data be kept?
The personal data provided will be retained as long as the commercial relationship is maintained or until you request its deletion, and for the period during which legal responsibilities may arise from the services provided.
Legitimacy:
The processing of your data is based on the following legal grounds that legitimize it:
1. The request for information and/or the contracting of CerroFreight's services, whose terms and conditions will be made available to you prior to any potential contract.
2. The free, specific, informed, and unequivocal consent, as we inform you by providing this privacy policy, which, after reading, you can accept through a declaration or a clear affirmative action, such as ticking a box provided for that purpose. In case you do not provide us with your data or do so inaccurately or incompletely, we will not be able to attend to your request, making it impossible to provide you with the requested information or carry out the service contracting.
Recipients:
The data will not be shared with any third party outside CerroFreight, except in cases of legal obligation.
Data collected by users of the services:
In cases where the user includes files containing personal data on shared hosting servers, CerroFreight is not responsible for the user's non-compliance with the GDPR.
Data retention in accordance with the LSSI:
CerroFreight informs that, as a data hosting service provider and in accordance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI), it retains the information necessary to identify the origin of the data hosted and the moment when the service was initiated for a maximum period of 12 months. The retention of these data does not affect the confidentiality of communications and may only be used in the context of a criminal investigation or for the safeguarding of public safety, being made available to judges and/or courts or the Ministry that may require them.
The communication of data to State Security Forces and Bodies will be made in accordance with the provisions of personal data protection regulations.
CerroFreight holds all the copyright, intellectual property, industrial, "know-how," and any other rights related to the content of the website cerro-freight.com and the services offered there, as well as the programs necessary for its implementation and the related information.
Reproduction, publication, and/or non-strictly private use of the contents, either in whole or in part, of the cerro-freight.com website is not allowed without prior written consent.
The user must respect third-party programs made available by CerroFreight, even if they are free and/or publicly available. CerroFreight holds the necessary exploitation and intellectual property rights for the software. The user does not acquire any rights or license on the software necessary for the provision of the service contracted, nor on the technical information for service monitoring, except for the rights and licenses required to comply with the contracted services and only during their duration.
For any actions exceeding the fulfillment of the contract, the user will need written authorization from CerroFreight. The user is prohibited from accessing, modifying, viewing the configuration, structure, and files of CerroFreight’s servers, assuming civil and criminal liability for any incident that may occur on the servers and security systems as a direct result of negligent or malicious actions on their part.
The use contrary to intellectual property law of services provided by CerroFreight is prohibited, particularly:
• The use that violates Spanish laws or infringes the rights of third parties.
• The publication or transmission of any content that, in the judgment of CerroFreight, is violent, obscene, abusive, illegal, racist, xenophobic, or defamatory.
• Cracks, serial numbers of programs, or any other content that violates third-party intellectual property rights.
• The collection and/or use of personal data from other users without their express consent or in violation of Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data.
• The use of the email server domain and email addresses for sending unsolicited mass emails.
The user is fully responsible for the content of their website, the information transmitted and stored, hypertext links, third-party claims, and legal actions regarding intellectual property, third-party rights, and minor protection.
The user is responsible for compliance with current laws and regulations, including those related to online service operation, e-commerce, copyright, public order maintenance, and universal principles of Internet use.
The user will indemnify CerroFreight for any expenses generated by the involvement of CerroFreight in any case whose responsibility is attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.
• Cracks, serial numbers of programs, or any other content that violates third-party intellectual property rights.
CerroFreight performs backups of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the full restoration of data deleted by users, as such data may have been deleted and/or modified since the last backup.
The offered services, except for specific backup services, do not include the restoration of content stored in CerroFreight’s backups when the loss is attributable to the user; in this case, a fee will be determined based on the complexity and volume of recovery, always subject to the user's prior acceptance.
Restoration of deleted data is only included in the service price when the loss of content is due to causes attributable to CerroFreight.
In compliance with the LSSI, CerroFreight will not send advertising or promotional communications via email or any other equivalent electronic communication method unless they have been previously requested or expressly authorized by the recipients.
In the case of users with whom there is a prior contractual relationship, CerroFreight is authorized to send commercial communications regarding products or services of CerroFreight similar to those originally contracted with the client.
In any case, the user, after verifying their identity, may request not to receive further commercial information through the Customer Service channels.
